Market Response

“When I arrived, there were hundreds of Excel files, each with their own sub-administrations.
You really had no idea how to gain insight,” Van der Steen recalls.

What started as a search for better project management turned into a radical redesign of work structures and collaboration.
With monday.com as the central hub and Gorilla Services as the experienced implementation partner.

ICT

Fragmented tools Excel, Asana, Miro, Teams, and email all mixed together

No central overview No insight into project progress and capacity

Inefficient cooperation No shared structure or workflow

Five types of registration Each team has its own approach

Limited steering information Reports not available across the organisation

Low transferability Taking over difficult work in the event of absence

One central working environment For projects, time and collaboration

Scalable processes Structure for growing teams and customers

Understanding capacity Control over planning and deployment

System integrations Integration with Salesforce and Exact

ISO-compliant workflows Standardisation and quality assurance

Transparency in data Real-time dashboards and reports

The solution

Monday.com was chosen as the central hub. Gorilla Services was brought in as the implementation partner and guided the entire process: from process analysis to design and adoption.

“We literally sent our ‘way of working’ documentation to Gorilla Services.
They built the setup, we provided feedback, and together we developed something that worked.”

Start with a pilot within one team to test and learn
Setting up project management in monday.com
Expansion with time registration via flexible time trackers
Quickly switching gears when the existing time registration system unexpectedly failed
Integration of acquired company (Underlined) and link with Salesforce
Support with internal documentation, working methods and team training
Smart integrations with Exact, Power BI and other tools