Integrations and Customisation
Whatever you want to integrate – whether it’s systems, a bespoke app or a migration from another platform – we’ll ensure that your Freshdesk and Freshservice environment integrates seamlessly with the way your organisation works.
Connections & API integrations
From Exact Online and AFAS to Salesforce, HubSpot, Microsoft Teams or your own systems, we build reliable integrations between Freshdesk and Freshservice and the systems your organisation already uses.
Marketplace Integrations
Apps such as FireHydrant, Microsoft Entra ID and Intune can be installed in no time from the Freshservice Marketplace, but ensuring they integrate seamlessly with your IT environment requires expert knowledge. Our consultants handle the entire process, from assessment to validation, so that your CMDB is always up to date and you can benefit immediately from all the features.
Bespoke applications
A standard Freshdesk or Freshservice environment does not always fit your processes exactly. That is why we build bespoke apps and customised views directly within your current environment, without you having to switch to an external tool. These include customer portals, forms or complex dashboards.
Data migration
Are you switching from another platform? We’ll ensure that your historical data – including projects, tasks and customer details – is transferred accurately and in full to Freshdesk or Freshservice. Securely, in an organised manner and without any data loss.
Integrations and Customisation with all our products
With targeted integrations and bespoke solutions, we ensure smooth collaboration between your Freshdesk and Freshservice environments and other internal systems, which fits seamlessly with the way your organisation works.
Freshservice
If departments do not work alongside each other and everyone can access the right information, problems can be solved faster.
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Modernising your service management in no time at all
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Discover, optimise and manage all your IT assets.
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Streamline processes across all departments
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Plan and execute projects easily
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A platform that gets all the noses in the same direction
Freshsales
A powerful sales CRM system that lets you sell smarter and close deals faster. Maximise efficiency,
Freshdesk Omni
With intuitive features and seamless integrations, Freshdesk offers the perfect solution for managing customer interactions.
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Better support, lower costs
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Intuitive and contextual support
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Omnichannel solution
Freshchat
Make it easy for support, marketing and sales departments (and even bots!) to communicate with your customers on a large scale.
Freshcaller
Optimally support your agents with an intuitive, all-in-one contact centre solution so they can deliver exceptional service
Don’t wait until tomorrow – get in touch with us today
Wondering which systems you can integrate with your current Freshdesk and/or Freshservice environment?
Please get in touch – we’d be happy to help you find a solution.
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