carefully selected
Our commitment to every detail of the SLA
We have carefully crafted our Service Level Agreement to ensure that your needs are our top priority. Every aspect has been designed with maximum support and transparency in mind. This way, you can always be sure that you can count on us.
Dutch Support
When problems arise, you want to be helped quickly and efficiently. That’s why we offer personalised, local support.
Go to support Implementation & Change
The success of software depends entirely on its proper implementation and on keeping its settings up to date, as well as on its ability to adapt to your changing organisation and market conditions.
Implementation & Change Personal Development Team
Among others, we have business consultants and technical solution consultants with years of experience in the software. They will analyse your requirements, carrying out an impact analysis and developing an approach and recommendations before we start building.
Free consultation with a specialist? Health Check & Account Advice
We analyse your environment, identify the relevant data and ensure we provide proactive, well-founded advice. In doing so, we also consider best practices, roadmaps, integrations and apps, and naturally take your input into account.
Software Health Check Gorilla Services Academy
Our community provides a platform for training courses, webinars, events and knowledge sharing. This enables you to continue developing your skills and stay up to date with the latest developments. We also offer certification programmes for various software packages.
Would you like to take the hassle out of things with our SLA?
Are you already using Freshdesk, Freshservice or monday.com and want maximum support and minimum hassle? Then get in touch!
Contact us Our Service Level Agreement Customers
no-obligation enquiry
We’re happy to help!
- Freshworks software
- monday.com software
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