From messy and scattered to organised and efficient with monday.com

Amspec 2
Nicole Willemse Marketing Manager

With over 40,000 items, De Online Drogist is the largest online chemist in the Netherlands. For 15 years, they have been committed to expertise, customer service and a healthy lifestyle for everyone. What started as a small initiative by three friends has grown into a leading platform with a wide range of care products, nutritional supplements and more.

The Online Chemist

“Thanks to monday.com and the help of Gorilla Services, we now have clarity, peace of mind and structure within our marketing team.”

– Nicole Willemse, Marketing Manager at De Online Drogist

De online Drogist

Fragmented tools

Using Excel, Trello and Skype interchangeably

No central overview

Information was scattered across different systems

Working inefficiently

Changes had to be made in several places.

A lot of time wasted

Little structure and onboarding in processes

Central working environment

Everything in one place for greater clarity and improved collaboration

Smart automation

Less manual work and time savings

Error reduction

A single truth in a centralised system

Future-proof

Easy to scale up for growth

Amspec 2

The solution

De Online Drogist chose monday.com Work OS, in collaboration with Gorilla Services.

Gorilla not only assisted with the technical setup, but also provided training and advice to ensure that the system was fully aligned with De Online Drogist’s marketing processes.

 

 

 

What De Online Drogist does differently now

  • Campaigns are planned from a single central working environment

  • Adjustments are automatically implemented via linked boards

  • Fewer errors thanks to a single source of truth for the entire team

  • Automation supports the workflow and saves time

  • New colleagues can be onboarded more quickly thanks to a clear structure

Results

240613-151408-GITD_GORILLASERVICES-RUDGRCOM-R3A_9877-3000px

Improved efficiency

Campaigns set up and managed more quickly thanks to automated workflows and central dashboards.

240613-113125-GITD_GORILLASERVICES-RUDGRCOM-R3B_9941-3000px

Fewer errors

Having a single source of truth ensures that information is always up to date and consistent, which prevents errors.

monday.com – New feature update

Structure & tranquillity

The marketing team works in a more organised manner, with clear processes and fewer questions about status or planning.

Account manager Gorilla Services 1

Faster onboarding

New colleagues find their way more quickly thanks to fixed processes and a single central working environment.

monday.com Masterclass: Bouw je Workflow vanaf Scratch 1

Time saving

Manual work and double entry are a thing of the past thanks to smart automation.