More than 50,000 companies use Freshdesk
Surprise your customers with effortless customer service
Discover Freshdesk, the customer service software that transforms your business. With intuitive features and seamless integrations, it offers the perfect solution to manage customer interactions and increase satisfaction. Make the switch today and experience a revolution in customer service.
- Better support, lower costs
- Intuitive and contextual support
- Omnichannel solution
our clients
Freshdesk
Intuitive and contextual support
Give your support team everything they need to consistently deliver the best and fastest support - at any scale.
It takes a team to provide great customer support
Collaboration is crucial for delivering the very best service and support to your customers. With Freshdesk, different teams within a company work together optimally to help customers quickly, efficiently and consistently.
Let your customer service staff collaborate more effectively with a ticket tool
Prioritise, categorise and assign tickets to the right customer service agent and use your entire company's know-how to impress customers.
Support through all channels
Provide the best support with omnichannel customer support software. Manage and deliver support from a unified interface and connect with your customers with omnichannel customer support - anywhere, anytime. Omnichannel customer support software - the solid foundation for optimal customer contact.
Improve your team's productivity
Automate customer service - say goodbye to repetitive tasks. Smart automations in your helpdesk streamline your customer service workflow. With Freshdesk's AI automations, your customer service works on autopilot.
Help customers help themselves
Self-service: Help your customers help themselves. Use advanced bots, a knowledge base with integrated forums and a web widget to help your customers find answers faster.
Measure and improve efficiency
Make data-driven decisions to delight your customers. Use Freshdesk's Analytics to effortlessly capture and analyse your customer support data.
All your questions answered
Freshdesk Implementation
Whether you want to get started quickly or are looking for a comprehensive customer service solution, we offer the perfect implementation package.
We help you choose the right Freshdesk tools for your organisation, so you always get the best solution without unnecessary costs.
We help you choose the right Freshdesk tools for your organisation, so you always get the best solution without unnecessary costs.
Freshchat & Freshcaller
Integrate easily with other Freshworks products
Easily combine Freshdesk into a complete Omnichannel Suite solution. Also take advantage of the ChatGPT integration and scale your support in every channel with AI-driven bots.
Freshcaller
Optimally support your agents with an intuitive, all-in-one contact centre solution so they can deliver exceptional service
More about Freshcaller 
Freshchat
Make it easy for support, marketing and sales departments (and even bots!) to communicate with your customers on a large scale.
More about Freshchat 
Gorilla Services
Platinum partner, for more than 10 years!
As a platinum partner, Freshdesk holds no secrets for us. Every day, our team of specialists is ready to help you with your use case and even after implementation, we continue to help you stay ahead in this fast-changing world with the best software!
- Largest implementation and integration partner worldwide
- Hundreds of customers have gone before you
- Expert and decisive team
non-binding consultation
Don't wait until tomorrow, get in touch without obligation!
- Free, no-obligation advice from our Freshdesk experts
- Tailored to your use-case, fitting your business
Contact (English)
"*" indicates required fields