Freshcaller
Freshworks' cloud call centre software
Dynamic cloud-based PBX created to take your business communication to the next level. With its user-friendly interface and powerful features, Freshcaller makes it easy for you to communicate with your customers in a seamless and efficient way, always with a focus on customer experience excellence.
- VOIP/ Cloud-based telephone system
- Cloud-based PBX
- Efficient Corporate Communication
- Innovative Customer Service
Trusted by many companies
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Some features highlighted
We will help you get the most out of Freshcaller!
First call resolution
Queues in front of a switchboard operator are out of date and customer expectations continue to rise. With Freshcaller, you can already know what the customer is calling for even before you have recorded the call. Needless to say, the customer experiences this positively.
Real-time call centre analytics
Get real-time visibility into call queues, ongoing calls and employee availability information.
Simple integrations
Integrating Freshcaller with another product gives maximum call centre advantage. When you can link calls directly to tickets or sales tasks, creating WOW moments is naturally within reach.
non-binding consultation
Don't wait until tomorrow, get in touch without obligation!
- Free, no-obligation advice from our freshcaller experts
- Tailored to your use-case, fitting your business
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