Freshchat
Scale up your support in every channel with AI-driven chatbots
Smarter customer interactions across every channel. Make it easy for support, marketing and sales departments (and even bots!) to interact with your customers on a large scale. Freshworks' chat software, Freshchat is more like a modern messaging service due to its versatility. Proactively contacting your customers, qualifying leads and automatically uploading them to your CRM (Bots) or automatically answering frequently asked questions (FAQ search) are among the plus points of this chat software.
- Mutlichannel communication
- AI driven Chatbots
- Personalised customer service
- Whatsapp for business
Artificial Intelligence
ChatGPT from OpenAI
In the digital age we live in, AI-powered chatbots are here to stay. Freshchat takes this technology to the next level with the integration of ChatGPT, allowing you to provide a revolutionary customer service experience. These advanced bots are trained to understand, learn and respond in a way that mimics human interaction, giving your customers a seamless and personalised experience.
- 24/7 Availability
- Personalised Customer Experience
- ChatGPT is world's most advanced AI
Trusted by:
Freshchat
Bundled, Contextual Conversations and Interactions
Freshchat makes it easy for support, marketing and sales departments, and even bots, to communicate with your customers on a large scale.
Own channel selection
Freshchat provides a smooth customer experience through any channel, whether through self-service or with the help of a customer service agent. It includes messaging, live chat, and even email and phone.
Support with Bots
Freshchat lets you scale your support on any channel with AI-driven bots. These bots provide quick and effortless self-service options on the channels your customers prefer. You can easily create and implement processes with AI-driven bots on your website, in your app and in messaging channels.
Uniform workspace for employees
Freshchat gives agents everything they need for personalisation at scale. This includes providing relevant information, such as previous purchases, open questions and conversations from other channels, to deliver truly personalised experiences.
Management and Analysis
Freshchat helps you make informed decisions and grow your business by providing insights into your customers' behaviour and your teams' performance. This includes understanding the productivity of your team and the effectiveness of your bots to find areas for improvement that will ultimately allow you to scale faster.
non-binding consultation
Don't wait until tomorrow, get in touch without obligation!
As a platinum partner, Freshchat holds no secrets for us. Every day, our team of specialists is ready to help you with your use case.
- Your local partner
- Fast and decisive
- Your use case is central
non-binding consultation
Don't wait until tomorrow, get in touch without obligation!
- Free, no-obligation advice from our Freshchat experts
- Tailored to your use-case, fitting your business
Contact (English)
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